Investor Grievance
Monthly / Annual Complaints
Grievance Redressal/ Escalation Matrix

Investor Grievance

Raise your Grievance / Complaint directly

If a client has any Grievance / Complaint regarding our services Of SBKR&I, The client can raise their concerns directly from our website through the Form –

If the client’s issue is unresolved after a period of 21 calendar days from the date of first raising the issue through website by filling form or the client is not satisfied with the response provided the customer may, post completion of 30-day period from the date of first raning the issue by filing form online, one can write to us at

Saras Jain
Contact No: +91 94078 30786
E-mail Address: sarasbadrikedar@gmail.com
Registered Office: 8/26 Padmawati Mahal, Naya Mohalla, Banda (Belai) Dist. Sagar (M.P.)

Note: If any case needs additional time SBKR&I will inform the client the reasons for the delay and provide expected timelines for resolution of the issue.

if the complaint is not resolved by Mr. Saras Jain in next 15 days, or if the client is not satisfied with SBKR&I grievance redressal the client may approach SEBI and can lodge complain in “Complaint Registration” under “Investor Corner”. We are registered on the SCORES website SEBI SCORES Portal 

Or one may also write to the office of SEBI address-Office of investor Assistance and Education, Securities and Exchange Board of india, Shuwan. Per Ne 04. A G Block Bandra Kurta Complex, Bandra 1 Mumbai – 400 051 or contact SEBI Office on Toll Free Helpline at 1800 266 7575/1800 22 7575

The complant shall be lodged on SCORES within one year from the date of cause of action, where,

The complainant has approached SBKR&I, for redressal of the complaint and SBKR&I has rejected the complaint Or The complainent has not received any communication from SBKR&I or The complainarit is not satisfied with the reply received or the redressal action taken by SBKR&I.

SCORES may be accessed through SCORES mobile application as well can can be downloaded from below

https://play.google.com/store/apps/details?id=com.sebi&pli=1

https://apps.apple.com/us/app/sebiscores/id6478849917

    Grievance / Complaint Form

    Data of the month ending Feb, 2026

    Client's Complaints

    Received fromPending at the end of last monthReceivedResolved *Total Pending #Pending complaints > 3 monthsAverage Resolution time ⌃(in days)
    Directly from investorNilNilN.A.NilNilN.A.
    SEBI (SCORES)NilNilN.A.NilNilN.A.
    Other Sources (if any)NilNilN.A.NilNilN.A.
    Pending at the end of the monthNilNilN.A.NilNilN.A.
    Grand TotalNilNilN.A.NilNilN.A.
    • * Inclusive of complaints of previos months resoloved in the current month.
    • # Inclusive of complaints pending as on the last day of the month.
    • ^ Average Resolution time is the some total of time taken to resolve each complaint in days,in the current month divided by total number of complaints Resolved in the current month.

    Monthly / Annual Complaints

    Trend of annual disposal of complaints
    Sr No.MonthCarried forward from previous monthReceivedResolved *Pending#
    1October, 2023NILNILN.AN.A
    2November, 2023NILNILN.AN.A
    3December, 2023NILNILN.AN.A
    4January, 2024NILNILN.AN.A
    5February, 2024NILNILN.AN.A
    6March, 2024NILNILN.AN.A
    7April, 2024NILNILN.AN.A
    8May, 2024NILNILN.AN.A
    9June, 2024NILNILN.AN.A
    10July, 2024NILNILN.AN.A
    11August, 2024NILNILN.AN.A
    12September, 2024NILNILN.AN.A
    13October, 2024NILNILN.AN.A
    14November, 2024NILNILN.AN.A
    15December, 2024NILNILN.AN.A
    16January, 2025NILNILN.AN.A
    17February, 2025NILNILN.AN.A
    17March, 2025NILNILN.AN.A
    17April, 2025NILNILN.AN.A
    17May, 2025NILNILN.AN.A
    18June, 2025NILNILN.AN.A
    19July, 2025NILNILN.AN.A
    20Aug, 2025NILNILN.AN.A
    21Sept, 2025NILNILN.AN.A
    22Oct, 2025NILNILN.AN.A
    23Nov, 2025NILNILN.AN.A
    23Dec, 2025NILNILN.AN.A
    24Jan, 2026NILNILN.AN.A
    24Feb, 2026NILNILN.AN.A
    Grand TotalNILNILN.AN.A
    • * Inclusive of complaints of previos months resoloved in the current month.
    • # Inclusive of complaints pending as on the last day of the month.
     Trend of annual disposal of complaints
    Sr No.YearCarried forward from previous YearReceivedResolvedPending
    12023-24NILNILN.AN.A
    12024-25NILNILN.AN.A
    Grand TotalNILNILN.AN.A

    Grievance Redressal/ Escalation Matrix

    Details Of DesignationContact Person NameAddress Where the Physical Address LocationContact NumberEmail IdWorking Hours When Complainant Can Call
    Customer CareSaras Jain8/26 Padmawati Mahal, Naya Mohalla, Banda (M.P.)9407830786sarasbadrikedar@gmail.com9.00 AM To 4.00 PMMonday To Friday
    Head Of Customer CareSaras Jain8/26 Padmawati Mahal, Naya Mohalla, Banda (M.P.)9407830786sarasbadrikedar@gmail.com9.00 AM To 4.00 PMMonday To Friday
    Compliance OfficerSaras Jain8/26 Padmawati Mahal, Naya Mohalla, Banda (M.P.)9407830786sarasbadrikedar@gmail.com9.00 AM To 4.00 PMMonday To Friday
    CEOSaras Jain8/26 Padmawati Mahal, Naya Mohalla, Banda (M.P.)9407830786sarasbadrikedar@gmail.com9.00 AM To 4.00 PMMonday To Friday
    Principle OfficerSaras Jain8/26 Padmawati Mahal, Naya Mohalla, Banda (M.P.)9407830786sarasbadrikedar@gmail.com9.00 AM To 4.00 PMMonday To Friday

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